FAQ

1. Are the processors new or used?
All processors listed are brand new and unused, unless clearly stated otherwise.

2. How do I know if a processor is compatible with my motherboard?
If you're unsure whether a processor is compatible with your current or intended motherboard, you can check the socket type of both the CPU and motherboard online to confirm compatibility. Alternatively, feel free to contact us, we’re always happy to help.

3. Does the processor come with a cooler/fan included?
No, our processors do not come with a CPU cooler or fan.

4. What if the processor doesn’t work with my setup?
Please contact us and we’ll do our best to help resolve the issue.

5. How do I know if this processor is better than the one I currently have?
There are plenty of useful resources online, such as YouTube and comparison reviews. Simply search your current CPU and the one you're interested in to see performance benchmarks based on your use case (resolution and GPU configuration).

6. Is this processor good for gaming or productivity?
All our processors offer solid performance for gaming. For productivity or content creation, pay close attention to the number of cores and threads, which directly impact performance. We recommend checking out comparison reviews, and if you’re still unsure, get in touch, we’ll be happy to guide you.

7. Can I use this processor for streaming and multitasking?
This depends on the processor you choose. Streaming and multitasking benefit from CPUs with more cores and threads, so make sure your processor is up to the task. For real world performance insights, check out YouTube reviews and online forums, they’re a great way to see how different CPUs handle these workloads.

8. How long does shipping take, and is it insured?
Shipping typically takes between 1 to 2 working days, but delays can happen. All orders are fully insured and trackable. For more details, check out our shipping policy.

9. Do you offer technical support for installation?
While we don’t offer hands on support, we’re happy to provide guidance. We strongly recommend watching multiple installation tutorials to become familiar with the process before attempting it. It’s easier than it looks once you understand the steps.

10. Are there any discounts for bulk purchases?
Unfortunately, we do not offer bulk discounts.

11. Can I track my order after purchase?
Yes, you’ll receive tracking information once your order is dispatched. You can use this to manage your delivery directly via Royal Mail’s website.

12. Do you offer installation services or PC component bundles?
No, we currently do not offer installation services or bundle deals. All items are sold individually as advertised.

13. Is PC Tec UK VAT registered?
No, we are not VAT registered.