Why We Offer a 90-Day Warranty
Why We Offer a 90-Day Warranty on Our CPU Processors – And Why It’s Somewhat of a Big Deal at This Price Point
At PC Tec UK, we take pride in offering brand-new CPU processors that deliver exceptional performance, reliability and more importantly, great value. We understand that buying critical components like processors comes with certain expectations — especially when it comes to warranty coverage. That’s why we want to be transparent about our policy: we offer a 90-day warranty on all our CPU processors.
Now, you might wonder: Why only 90 days? Let us explain — and more importantly, show you why that’s actually a strong advantage when compared to many other marketplaces such as eBay, where savvy customers turn to in order to save some money.
How Our Warranty Policy Compares With Other Marketplaces
Many customers consider buying CPU processors on platforms like eBay, and while eBay has its place, it's important to understand the limitations that come with it. eBay offers a 30-day money-back guarantee, which is quite limited when it comes to verifying the long-term functionality of a processor. That's just one month to detect any issues — often not enough time to really test your hardware under different conditions.
Whether you're purchasing an entry level Ryzen 5 7400F or a flagship Ryzen 9 9950X3D from eBay, the length of the the money back guarantee period does not change, offering no extra support or reassurances beyond day 30. The same rule also applies in some respects to purchasing brand new sealed boxed CPUs on eBay. Not every vendor (big or small) on eBay is approved to sell sealed brand new processors with their full manufacturers guarantee from AMD & Intel, but relative to official retail counterparts, these products fetch a relatively higher asking price all without any extra warranty beyond the 30-day policy.
In contrast, when you buy from us, you're getting three times the coverage period eBay offers. That’s 90 days to install, run, stress test, and fully evaluate the performance of your processor in your unique setup. That extended window gives you peace of mind and extra time to uncover any rare or intermittent issues.
Brand New Hardware, Ready for Action
Another big difference? Our processors are brand new — not refurbished, not used, and not pulled from old systems. This ensures you’re starting with a clean slate. New processors are also far less likely to fail than those that aren't, despite this we encourage our customers to stress test their CPUs during the warranty period for peace of mind with their purchase.
Use tools like Prime95 or OCCT to simulate high loads and push your CPU to its limits. This helps you verify not just that your processor works, but that it performs reliably under pressure. And if something’s off? You’re covered.
Note: It's important to ensure that your memory is ran at completely stock speeds during these stress tests to ensure that memory instability is eliminated from the process and that only the CPU is stress tested to make things as streamlined as possible.
Why Not Longer Than 90 Days?
You might ask: Why not offer a year-long warranty like some big retailers? The reality is that long-term warranties often come with added cost — either to the consumer or baked into the product price. By keeping our warranty focused and streamlined, we’re able to offer high-quality, brand-new CPUs at competitive prices while still giving you a generous period to test and validate your hardware.
It cannot go without saying but we must stress, if warranty in any capacity is a concern then we would strongly recommend the retail variant processor from a manufacturer approved retailer and nothing else. However, if you are looking to save money, then a tray processor from us is a great way to save some money.
Bottom Line
Buying a processor isn’t just about the chip — it’s about trust. With us, you get:
A 90-day warranty — triple what eBay offers.
Brand new CPUs, never used or refurbished.
Time and encouragement to stress test thoroughly, which will further bring peace of mind.
Great pricing without inflated costs from warranty overhead.
We believe this strikes the best balance between value, peace of mind, and quality assurance. Thanks for choosing PC Tec UK — we’re here to power your next great build.